Privacy Policy
Effective Date: 7 June 2026 | Last Updated: 7 June 2026
Heights Pharmacy (Heightspharm Ghana Ltd)
1. Information We Collect
We collect: full name, email address, phone number, date of birth, home address, profile photo (optional), prescription documents, and website usage data (via cookies).
2. How We Use Your Information
- To process prescription requests and send reference numbers
- To send appointment and service confirmations
- To maintain your account and order history
- To improve our website and services
- To send health tips and newsletters (with your consent only)
3. Data Sharing
We do not sell your personal data. We may share data with:
- Licensed delivery partners (for medication delivery only)
- Ghana Pharmacy Council (for regulatory compliance)
- Payment processors (for transaction processing only)
4. Prescription Data
Prescription documents are treated with strict medical confidentiality. They are accessible only to licensed pharmacists at Heights Pharmacy and are stored securely. We comply with all Ghana Pharmacy Council data protection guidelines.
5. Cookies
We use cookies to improve website performance and your experience. See our Cookie Policy for details.
6. Data Retention
Personal data is retained for a maximum of 5 years from last activity, after which it is securely deleted, unless legal obligations require longer retention.
7. Your Rights
You have the right to: access your data, correct inaccuracies, request deletion, withdraw consent for marketing at any time.
8. Contact
For data-related requests: admin@heightspharmgh.com | +233 59 327 0232
9. Regulatory Compliance
This policy is governed by applicable Ghanaian data protection laws and Ghana Pharmacy Council regulations.